Municipio Seguro built the Mercedes Alerta. The APPs are provided by SoftGuard and are intended for use as is. This product has been designed for the exclusive use as a complementary tool for remote alarm monitoring systems. This implies that if you have not contracted this service from your alarm monitoring company and have been specifically instructed to download this application on your cell phone, the application you are about to acquire WILL NOT HAVE ANY USE. This means that it will not accomplish its objective, which is to provide the tools required for producing an early alert when facing specific events (preconfigured as such by the clients); always to third parties, unrelated to the developer and titleholder of this application. The above declaration is of essential importance considering this application is a tool which links its user with a physical or judicial person providing a remote monitoring service of the events defined and activated by the user (Among those named below), If the latter does not exist, the event will not be received nor answered by anyone. This makes the event impossible to answer. Hence, the user of this application will not be assisted when an event is sent. This App is meant to be downloaded only once and perpetually. Whoever downloads the App, will do so directly from the application store corresponding to the operating system of the smartphone. Once downloaded, lifetime access to improvements update downloads with will be granted free of charge.
The developer and titleholder of this application, limits his responsibility EXCLUSIVELY to the proper operation of the application. He is not directly nor indirectly responsible for the operation the connections used by the smartphone (Internet, Intranet, Telephone systems, etc.) In the same way, the developer and titleholder of this application is not responsible for any actions or omissions attributable to the remote alarm monitoring company chosen by the user or client. The indication of those which are liable for articulation of this application is put in effect simply by possessing compatible event management systems which are compatible with the functions of the prior. However, this cannot be interpreted as an extension of the responsibility of such companies in respect to the developer and titleholder of this application
For this application to work properly, the buyer must be a customer of an alarm receiving center that has the SoftGuard system, DO NOT DOWNLOAD THIS APPLICATION as it will not work or fulfill its purpose.
This security app has the function of accessing your location (as long as the user accepts the access permissions to your location). This function, if the user activates it, will allow to obtain the location of the device, either with the app in the background, if it is open, or closed. In this way the central alarm receiver can help when the user needs it. This function is of vital importance since when sending an emergency event by the user, the location of the user will be sent so that the security service provider can locate it and provide the corresponding assistance. When sending an event, the user can view the location sent to the monitoring center.
If you choose to use our APP, then you agree to the collection and use of information in relation to this policy. The Personal Information that the central alarm collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at APP unless otherwise defined in this Privacy Policy. For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information (For example your telephone number and your Name). The information that we request will be retained by the central alarm and used as described in this privacy policy.
We are committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure there is no unauthorized access.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2021-01-04
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at apps@smunicipioseguro.net